How to Categorize Apps/Websites as Productive:

Productive Hours: The admin of an organization configures which applications and websites are considered productive. Any active time spent by users on these applications and websites is then counted as productive time (hours). Note: Configurations of productive applications and websites can be made at the organization level, department level, and/or user level.

Which operating systems does Mera Monitor support?

Mera Monitor is the best employee monitoring software. It is made to work with numerous operating systems, guaranteeing its adaptability to varied devices and settings. The following systems are supported by the software: Windows: All versions of Windows, including Windows 10, Windows 8, Windows 7, and Windows Server editions, are completely compatible with Mera Monitor….

Does my organization get suspended immediately once the subscription expires?

In any circumstances, if organizations admin failed to renew the subscription. Mera Monitor provide 7 days of grace period so that organization admin can run their work smoothly and renew subscription.

Can I get an extension of the trial period?

Yes, Mera monitor provides that facility for their newly onboarded organization, However, Extension is completely at the discretion of Mera Monitor admin’s approval.

What is Private Mode?

If you have started the Private mode, Mera Monitor will stop tracking anything you do on your computer. To stop Private time, uncheck the private mode checkbox.

Does the Mera Monitor software have any effect on PC performance?

No. PCs that are up to date and virus-free have no trouble running Mera Monitor. It will not hinder the performance of your system.

Can I manually add time or edit time manually?

Yes! Mera Monitor has a time claim feature that enables users to manually enter their lost time and have it switched from offline hours to active hours.

Why is such monitoring software necessary?

Monitoring software is necessary to Evaluate employee performance and productivity Maintain accurate client reporting and timesheet preparation Analyze overall business performance Prevent business from data security issues Remove the burden from hr/admin/payroll Fix negative clauses that could damage a business In a nutshell, the monitoring software will help you do your job with focus and…

What are the rules that I need to remember as I am being monitored?

The rules are basic and simple, which an employer wants an employee to understand and respect. Complete your tasks as per schedule Do not visit unauthorized websites Do not download or use unauthorized applications Do not engage in personal activities during office hours Do not use company devices or networks for personal use

When does the Mera Monitor send daily email reports?

Mera Monitor sends daily reports before 09:30 am every day, based on your organization’s time zone. You can change your organization’s time zone by navigating to https://app.meramonitor.com/configuration/setting

How long does Mera Monitor take to sync data between the Desktop App and Reports?

The Mera Monitor desktop application and the servers sync every 10 minutes. The data can sometimes take longer to sync. Here are some possible reasons for a delay in data syncing: A slow internet connection (on the user’s side) Antivirus or firewall restrictions (on the user’s side) High traffic on the servers (which will resolve…

Can “Mera Monitor” monitor the websites and applications that I and my team visit?

Yes. Mera Monitor’s reports will give you detailed insights into which websites and applications are being used and for how long. You can access these reports.

What are the hardware and software requirements?

Mera Monitor is a desktop application that runs smoothly on macOS 10.11 and above, most Linux OS versions, and all Windows computers with Windows 7 or later.

Are there any privacy concerns?

For the interactive version of Mera Monitor, the software does not monitor anything on someone’s computer when they are on a break or not working. So even people working from home can be comfortable knowing that they are not being monitored during their own time. Our position on privacy is that a company has the…

I do not need to “Monitor” my team. Are there any benefits of using Mera Monitor?

Absolutely. About 20% of the benefits of the Mera Monitor come from the monitoring features. The other 80% come from empowering your staff to manage their own time more effectively, and from providing you with higher-level insights into how time is spent in your organization. These insights will enable you to improve processes in your…

Will I get resistance in my organization in implementing Mera Monitor?

You might. The software requires change in behavior, and it will become immediately obvious when people are wasting time. Some of your team may not like it and may resist it. The hardest working and most productive people on your team will accept it because they can see the benefits it will provide for their…

How can Mera Monitor be used to improve productivity?

Mera Monitor can provide valuable insights into employee performance, helping managers identify areas for improvement.

How to download the “Time Tracker” report for an individual/team?

Users can download their own time tracker report, Manager can download their respective team members time tracker report, and admin can download time tracker report of entire organization. Navigation: – User login to Mera Monitor application ==> Expand the report tab ==> Click on time tracker ==> Select the user from dropdown menu ==> Select…

How to claim an Idle/Away/Offline time to active time?

An active user can claim “Idle/Away/Offline” time, please follow the navigation steps. Navigation: – User login to Mera Monitor application ==> Expand the “Time Claim” tab ==> Click on Claim ==> Select the time and click on time claim action button ==> Set the time to claim ==> Provide the reason ==> Click on Claim…

How to remove an active member from the organization?

Admin can remove an active member from the organization, to do so admin needs to follow the navigation steps. Navigation: – Admin login to Mera Monitor==> Expand the member tab ==> Click on Member info ==> Select the member and click on “Delete Member” action button.

Does Mera Monitor facilitate to onboard multiple new members together?

Yes, Mera Monitor provide facility to onboard multiple members together, please follow the navigation steps Navigation: – Visit https://app.meramonitor.com/  ==> Expand Member tab in left menu bar ==> Click on Member info tab ==> Download the sample file ==> Fill the necessary information of all the user ==> Click on Upload button and upload the…

How does an admin change manager of a user?

Navigation: – Visit https://app.meramonitor.com/ ==> Expand Member tab in left menu bar ==> Click on Change manager ==> Select an existing manager from dropdown ==> Select the member to whom you want to change manager ==> Expand to manager dropdown and select the new manager ==> Submit the request.

How does an admin onboard a new member?

Navigation: – Visit https://app.meramonitor.com/ ==> Expand Member tab in left menu bar ==> Click on Member info tab ==> Click on “+ New Member” button ==> Fill all the necessary fields ==> Click on “Add Member” button ==> Member will be registered and placed under inactive user list ==> Goto Inactive tab ==> Select newly…

How does Mera Monitor calculate Offline time?

Offline time calculation considers the time when your machine is not active between the last activity of the current day and first activity of next day.

How does Mera Monitor calculate Idle time?

Idle time calculation depends on the “idle timeout” value set in your configuration settings. If the “idle timeout” value for your organization is 5 minutes and you do not provide any keyboard/ mouse input to your computer for 5 minutes or more, that duration will be considered as “idle” and will appear in your reports…

How do I choose a plan for Mera Monitor?

please visit our website Pricing – Mera Monitor

Does Mera Monitor provide any facilities to stop the timer for a long duration?

Yes, Admin can provide “Private Mode” access to users, who can check the private mode checkbox if they need to stop the timer. To restart the timer, either the user can uncheck the checkbox or can start the timer manually.

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