How to request for start 14 days free trial?
Mera Monitor provides a 14-day free trial period, to avail this benefit please follow the navigation steps. Navigation: – Visit Mera Monitor website https://meramonitor.com/ ==> Click on “START FOR FREE” button ==> Fill the form and click on submit button.
How does Mera Monitor calculate Away time?
Away time calculation depends at any circumstances if your machine is not active (sleep/lock/shutdown) between first activity and last activity of the day will be considered as “away” and will appear in your reports as “away time”.
How to Categorize Apps/Websites as Productive:
Productive Hours: The admin of an organization configures which applications and websites are considered productive. Any active time spent by users on these applications and websites is then counted as productive time (hours). Note: Configurations of productive applications and websites can be made at the organization level, department level, and/or user level.
Which Operating System Mera Monitor Support?
Mera Monitor is the best employee monitoring software. It is made to work with numerous operating systems, guaranteeing its adaptability to varied devices and settings. The following systems are supported by the software: Windows: Windows 10 and above are completely compatible with Mera Monitor. It tracks actions on desktops and laptops running Windows OS and…
Does my organization get suspended immediately once subscription expired?
In any circumstances, if organizations admin failed to renew the subscription. Mera Monitor provides 7 days of grace period so that organization admin can run their work smoothly and renew subscription
Can I get some extension in trial period days?
Yes, Mera Monitor provides that facility for their newly onboarded organization, However, Extension is completely at the discretion of Mera Monitor admin’s approval
What is Work Mode?
Work Mode allows you to enable tracking only when you’re actively working. When Work Mode is turned off, tracking is automatically paused, giving you the flexibility to exclude personal or non-work-related activities such as reading, learning, or handling confidential tasks.
Does the Mera Monitor software have any effect on PC performance?
No. Pcs that are up to date and virus-free have no trouble running Mera Monitor. It will not hinder the performance of your system.
Can I manually add time or edit time manually?
Yes! Mera Monitor has a time claim feature that enables users to manually enter their lost time and have it switched from offline/idle hours to active hours.
Why is such monitoring software necessary?
Monitoring software is necessary to Evaluate employee performance and productivity Maintain accurate client reporting and timesheet preparation Analyze overall business performance Prevent business from data security issues Remove the burden from hr/admin/payroll Fix negative clauses that could damage a business In a nutshell, the monitoring software will help you do your job with focus and…
What are the rules that I need to remember as I am being monitored?
The rules are basic and simple that an employer wants an employee to understand and respect. Complete your tasks as per schedule Do not visit unauthorized websites Do not download or use unauthorized applications Do not engage in personal activities during office hours Do not use company devices or networks for personal use
When does the Mera Monitor send daily email reports?
Mera Monitor sends daily reports before 09:30 am every day, based on your organization’s time zone. You can change your organization’s time zone by navigating to https://app.meramonitor.com/configuration/setting
How long does Mera Monitor take to sync data between the Desktop App and Reports?
The Mera Monitor desktop application and the servers sync every 10 minutes. The data can sometimes take longer to sync. Here are some possible reasons for a delay in data syncing: A slow internet connection (on the user’s side) Antivirus or firewall restrictions (on the user’s side) High traffic on the servers (which will resolve…
Can “Mera Monitor” monitor the websites and applications that I and my team visit?
Yes. Mera Monitor’s reports will give you detailed insights into which websites and applications are being used and for how long. You can access these reports.
What are the hardware and software requirements?
Mera Monitor is a desktop application that runs smoothly on MAC OS 10.11 and above, all Windows computers with Windows 10 or above, and is supported on Red Hat Enterprise Linux (RHEL) version 2 and above, as well as Ubuntu-based distributions. The application has not been tested on Fedora, CentOS, or other RPM-based distributions
Are there any privacy concerns?
For the interactive version of the Mera Monitor, the software does not monitor anything on someone’s computer when they are on a break or when they are not working. So even people working from home can be comfortable knowing that they are not being monitored during their own time. Our position on privacy is that…
I do not need to “Monitor” my team. Are there any benefits of using Mera Monitor?
Absolutely. About 20% of the benefits of the Mera Monitor come from the monitoring features. The other 80% come from empowering your staff to manage their own time more effectively, and from providing you with higher-level insights into how time is spent in your organization. These insights will enable you to improve processes in your business…
Will I get resistance in my organization in implementing Mera Monitor?
You might. The software requires change in behavior, and it will become immediately obvious when people are wasting time. Some of your team may not like it and may resist it. The hardest-working and most productive people on your team will accept it because they can see the benefits it will provide for their productivity….
How can Mera Monitor be used to improve productivity?
Mera Monitor can provide valuable insights into employee performance, helping managers identify areas for improvement.
How do I install the Mera Monitor application?
You can download the Mera Monitor application from the official website. Navigation: Visit https://meramonitor.com/ Click on the “Resources” tab in the top menu bar Select the “Download” option from the dropdown Download the application based on your OS configuration Follow the on-screen instructions to complete the installation
How to download the “Time Tracker” report for an individual/team?
Users can download their own time tracker report, Manager can download their respective team members time tracker report, and admin can download time tracker report of entire organization. Navigation: – User login to Mera Monitor application ==> Expand the report tab ==> Click on time tracker ==> Select the user from dropdown menu ==> Select…
How to claim an Idle/Away/Offline time to active time?
An active user can claim “Idle/Away/Offline” time, please follow the navigation steps. Navigation: – User login to Mera Monitor application ==> Expand the “Time Claim” tab ==> Click on Claim ==> Select the time and click on time claim action button ==> Set the time to claim ==> Provide the reason ==> Click on Claim action…
How to remove an active member from the organization?
Admin can remove an active member from the organization, to do so admin needs to follow the navigation steps. Navigation: – Admin login to Mera Monitor==> Go to ‘My Team’ section in left menu bar ==> Locate the member and click on “Delete Member” action button. To assign the system to someone new, you will need to…
How to Book a Mera Monitor demo?
Mera Monitor provides a demo session, to request a demo session please follow the navigation steps. Navigation: – Visit Book a Demo! ==> Select a date from calendar ==> Select a time slot ==> Enter the details and schedule the event.
Does Mera Monitor facilitate onboarding multiple new members together?
Yes, Mera Monitor provides the facility to onboard multiple members together. Please follow the navigation steps Navigation: – Visit https://app.meramonitor.com/ ==> Go to Configuration> Setting> User Default Settings ==>Enable the desired features and save ==> Go to ‘My Team’ section in left menu bar ==> Click on “+ Add Member” button ==> Click on “+Buk Upload” ==> Download the…
How does an admin change manager of a user?
Navigation: – Visit https://app.meramonitor.com/ ==> Go to Change Manager section in left menu bar ==> Click on Change manager ==> Select an existing manager from the dropdown ==> Select the member to whom you want to change manager ==> Expand to manager dropdown and select the new manager ==> Submit the request.
How does an admin onboard a new member?
Navigation: – Visit https://app.meramonitor.com/ ==> Go to Configuration> Setting> User Default Settings ==>Enable the desired features and save ==> Go to ‘My Team’ section in left menu bar ==> Click on “+ Add Member” button ==> Fill all the necessary fields ==> Click on “Send Invite” button ==> User open the email and click on…
I have forgotten my password. What do I do now?
Visit the sign-in page https://app.meramonitor.com/auth. Please click on the “Forgot Password” link, enter your email address, and follow the instructions that appear on the screen.
How does Mera Monitor calculate Offline time?
Offline time calculation considers the time when your machine is not active between the last activity of the current day and first activity of next day.
How does Mera Monitor calculate Idle time?
Idle time calculation depends on the “Idle Time Interval” value set in your configuration settings. If the “Idle Time Interval” value for your organization is 5 minutes and you do not provide any keyboard/ mouse input to your computer for 5 minutes or more, that duration will be considered as “idle” and will appear in…
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